We sometimes collect information such as customers contact name, address, telephone number, together with vehicle details such as vehicle make, model, colour, registration number, mileage, location
We get the information directly from the customer as a result of your enquiry by telephone, email, website form, or in writing. We also get information about vehicle specification whilst working on your vehicle and from third parties such as parts suppliers and vehicle manufacturers by using vehicle registration number or vehicle identification number.
We may store the information on digital media such as computer hard drives or on paper.
We store information for reasonable use which allows us to give price quotes and estimates, customer reminders, invoices, build vehicle maintenance records and generally communicate with our customers
We make every attempt to store any information securely. We may use secure third party payment processing by bank account or paypal.
You can access information by writing to The data controller, Autoelectrics Mobile Product Services, Watermill view, Winnington, Shrewsbury, SY21 8EG.
We agree to delete any information we hold about you at your request within a reasonable period of time and will not pass to third parties unless authorised to do so unless requested to by government authorised personnel acting under bound duty for the prevention of crime.
Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet.
are those required for the operation of the autoelectrics.net website. Essential cookies enable you to log into secure areas of our website to view technical information, update your shopping cart and make electronic purchases.
allow us to recognise and count the number of visitors and to identify visitors use and movements through our website enabling us to improve the website operation, improve content so that users can find what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
If you access the website via a third-party link, you may be directed to a specific page of the website. This activity helps us to better understand where the users of our website have come from in order to help customise and improve the user experience of our website.
We also use information such as how different people navigate around our websites, how long they spend on particular pages and whether they download any of our content in order to help customise and improve the user experience of our websites. This can include recording the clicks and mouse movements of our users, but any personal information is screened out of these recordings to help protect your privacy.
Tracking activities help us understand who has visited which pages to determine the most popular areas of the website.
This information is also used for security and system administration.
We also use this information to generate aggregate non-personalised information for use by us and third parties that link to our website (such as anonymous statistics relating to where our users have come from , the take up or use of services, or viewing patterns).
We may sometimes use personal data while improving, developing or testing our products and systems.
Where possible, we will anonymise or pseudonymise the data before doing this.
to optimise the user experience, like aiding form completion to purchase products or request services.
including popups for tracking quotes and estimates.
We use Google cookies that are created and used by Google Analytics and other Google products for account, web-session and authentication management
Google Analytics cookies may also help understand how our advertising campaigns and promotions within the autoelectrics.net website work aiding our website design, offers and promotions.
Analysis cookies help tailor adaptive, responsive personalized banners/ads that display relevant offers
(for example; recommendations of our products and services that you might be interested in)
when you visit other websites, such as social media websites.
More detail on usage of specific cookies is provided in the table below:
| Cookie referenceReference||Purpose||Targeting|
|Function||To identify where users that have visited our website have also interacted with our third-party partners|
|Function||To identify users of the website by role|
|Function||To identify if a user has viewed browser alerts that we have created|
|Function||To identify whether menus on the website have been opened or closed|
|Function||Strictly necessary To track the process of resolving forgotten passwords|
|Function||To facilitate user sessions where they relate to traffic from our third-party partners|
|Partner||Purpose||Links to more information|
|Google Analytics||To help us analyse how our users use our website and services||https://www.google.com/analytics
|Google Maps||To facilitate the use of maps within the website that detail service providers and location||https://policies.google.com/technologies/cookies|
|Google Adwords||To track conversions from Adwords||https://support.google.com/adwords/answer/2407785?hl=en-GB|
|Cloudflare||To enhance security measures where users are behind a shared IP address||https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-|
|As a medium to talk to customers and to measure effectiveness of campaigns||https://help.twitter.com/en/rules-and-policies/twitter-cookies|
|As a communicator to customers and to measure effectiveness of campaigns||https://www.facebook.com/policies/cookies/|
If you wish to restrict or block the cookies which are set by this website, or any other website, you can do this by updating your web browser settings.
The Help function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers.
You will also find details on how to delete cookies from your computer (including those from this visit) as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your handset manual. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
If you use your browser settings to block/amend all cookies (including essential cookies) you may not be able to access all or parts of our website, or restrict the experience you have.
Thank you for taking the time to view our website.
More information about GDPR can be found at the information commissioners office
or by writing to;
Information Commissioner’s Office
Helpline number: 0303 123 1113
Page last updated March 2023